H Room Proof Vault

Support

Get product help without exposing private records.

Room Proof Vault support is limited to product usage, account purchase state, exports, backup files, and restore troubleshooting.

Contact

Email support with the app version, iOS version, and a short description of what happened.

support@example.com
Privacy-safe support rules
  • Do not send photos of rooms, receipts, or valuables in a first support request.
  • Do not send addresses, serial numbers, private notes, or backup files unless support explicitly asks for a redacted sample.
  • For purchase questions, use Restore Purchases in the app before sending a message.
Useful details to include
  • Which screen you were using: Rooms, Capture, Gaps, Items, or Files.
  • The export type involved: PDF, CSV, or backup file.
  • Whether the issue happens after restarting the app.